Privacy policy
Bokinii (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Personal Information We Collect
We may collect personal information including:
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Name
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Email address
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Phone number
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Shipping and billing address
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Order and purchase details
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Payment information (processed securely via third-party providers)
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Social media handles (if you contact us via social platforms)
We only collect information that is reasonably necessary to operate our business.
2. How We Collect Personal Information
We collect personal information when you:
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Make a purchase through our website or in person
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Sign up to our email list
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Contact us via email, social media, or our website
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Participate in promotions, giveaways, or surveys
3. How We Use Your Information
We use your personal information to:
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Process and fulfil orders
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Communicate with you about your purchase
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Provide customer support
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Send marketing communications (only if you have opted in)
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Improve our products, services, and customer experience
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Meet legal and regulatory obligations
4. Disclosure of Personal Information
We may disclose your information to trusted third parties only where necessary, including:
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Payment processors (e.g. Stripe, PayPal)
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Shipping and logistics providers
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Email marketing platforms
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Website and eCommerce service providers
We do not sell or rent your personal information to third parties.
Some third-party providers may store data overseas. We take reasonable steps to ensure these providers comply with privacy obligations.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Payment details are handled securely by third-party payment processors and are not stored by Bokinii.
6. Accessing or Correcting Your Information
You may request access to, or correction of, your personal information by contacting us using the details below. We will respond within a reasonable timeframe.
7. Marketing Communications
If you subscribe to our marketing communications, you may opt out at any time by:
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Clicking “unsubscribe” in our emails, or
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Contacting us directly
8. Cookies
Our website may use cookies to improve functionality and user experience. You can disable cookies through your browser settings, though this may affect website performance.
9. Complaints
If you believe your privacy has been breached, please contact us first so we can resolve the issue. If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
10. Contact Us
For privacy enquiries or requests, contact:
Bokinii
Email: bokiniiswim@gmail.com
Website: www.bokinii.com